Guest Reviews - Fiesta Americana Condesa Cancún All Inclusive
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Read What Our Guests Are Saying 

At Fiesta Americana Condesa Cancún All Inclusive, our mission is to combine genuine Mexican hospitality, superior amenities and a vibrant beachfront location to create the perfect getaway for making lasting memories with family or friends. Each time you visit our resort in Cancún, we guarantee that your experience will be personalized and unforgettable.  

We invite you to learn more about the Fiesta Americana Condesa Cancún All Inclusive guest experience by reading our hotel reviews. 

Great service and food!

Great hotel with excellent service and really good food for an all Inclusive hotel! The Cevicheria was great and the sushi corner with Chef Vitalino was amazing!! We had sushi like 3 nights in a row!!!


Beautiful trip with the family!

This hotel is absolutely amazing. The staff always made sure that we were safe, happy and entertained. Rooms and amenities were always clean. Pool was exceptional, and the food was beautiful. So grateful for this experience. Will definitely be back!


Outstanding service and best all inclusive resort in Cancun

They did it again we are speechless!!!


Outstanding service and best all inclusive resort in Cancun

Carlene, Miguel,Rodofo,Henry, Sebastian (el gomitas), Javier, Chef Axel, Chef Jonathan, Chef Manuel and Chef Adrian spoiled us from beginning to the end of our stay. Today is a very sad day because it’s our last day here. If you have the opportunity to come to this paradise ask for any of this amazing employees and be sure you will experience the best service ever!


We went here for our 2020 vacation with our family and baby. 

We went here for our 2020 vacation with our family and baby. Our baby has been on a special diet since he was a month old (he’s 12 months now) where he doesn’t drink baby formula or breast milk. We were so stressed as to how we were going to provide him with the special diet on this trip since we couldn’t travel with any vegetables/grains/protein that are required for this special soup. Luckily -CHEF CARMEN- was super nice and accommodating to our family and took her time EACH DAY to make the soup, on top of her normal cooking schedule for the other guests in the hotel. Not only that but she went above and beyond to ensure that the soup would stay fresh by storing it in their industrial fridges and told us that we could ask for it at any hour of the day/night by calling room service. We are TRULY grateful that they have hired someone who goes above and beyond what their job description asks of them. We will never forget this! Thank you to our HOSTESS -GUADALUPE- for sending us over to chef Carmen. The service was great with all of our waiters and waitresses but one that really stood out was -OSCAR-, and our bartender -RODOLFO-


Thank you to Fiesta Americana Condesa for allowing us to have a STRESS FREE VACATION!

Thank you to Fiesta Americana Condesa for allowing us to have a STRESS FREE VACATION! Will be recommending you guys to all of our family and friends.


Great time with wonderful staff!

My fiance and I went to Fiesta Americana Condesa Cancun for the first time in late November 2020 for 6 days. We had a great time and overall experience at this resort. What stood out the most to me was the service of the staff. They truly went above and beyond the for the guest. We always had fantastic service at the buffet, waiters even met you at the stairs to take your food to your table.

- Wendy L

Fantastic Resort

Just returned from my 8th trip to Cancun at five different resorts. FACC is now my all time favorite.

- Stephanie B

Loved it. Great hotel. Clean. Friendly staff and good food

We loved everything about this place. This was our 2nd trip to Cancun. The room was disinfected every day. The public areas where also very clean. The staff were very friendly and were always asking us if we needed anything. The food was great in all the restaurants. The buffet was decent. Not a lot of choices like in some other places but still was good. Lot of other food options including Sushi (after 5) and a Ceviche place and a Mexican restaurant available during lunch

- Viv1anS

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