Fiesta Americana Mérida

Really super well trained staff. Treatment was fabulous at all restaurants and bars. The room had a very comfortable bed super huge TV.Best nights sleep ever. Cheap mini bar by my standards. I loved changing my room for a bath tub !! UGH Thank you. View was to Pool. I have to say it was the best Breakfast Buffet ever. Really amazing food and service. Love , Love it. I would definitely stay again.Spa was nice and great to take jacuzzi after tours all day. Fun guests and many return customers.
 

After five nights in a tiny rustic shabby-chic lodging in the Historic District, we moved a mile north to the Fiesta Americana which was then #1 on TA. Wonderful contrast to the rusticity and 19th century plumbing of our first few days. I normally don't go for big ""business hotels"", but this was wonderful. It looks and feels like a 5-star hotel. Rooms and common areas are glamorous and impeccable. Service was lovely. The Fiesta Club upgrade that we took enabled us to stroll from our comfortable 5th floor room to a more exclusive hospitality area for breakfast. In the evening this area offered beer and wine with little tapas and desserts--all gratis. Great generous hospitality. We loved having this intimate space to retreat to at the end of the day where the anonymous feeling of a big hotel was mitigated.
Very good value, very generous hospitality except for one glaring oddity. You were provided 2 coffee capsules in room at check in. If you wanted more coffee capsules after that....you had to fill out a ""voucher"" at reception and you'd be charged over $3USD for each capsule. Crazy! I guess they must want you to go to hotel restaurant where your included breakfast is served. There was no limit on coffee there, so I don't get it. I also enjoyed shopping for silver jewelry and souvenirs in the convenient shopping mall on the first floor of the building.
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This is an elegant and charming hotel in the best location. Walk anywhere. Room was immaculately clean and housekeeping service was fantastic. Plenty of hot water and water pressure in the shower. The pool is large and gorgeous, especially at night. We asked for a room on an upper floor and we had a quiet room even though it faced the street. All staff greeted us with a smile on every encounter. The lobby has a beautiful ceiling and comfy seating. Shopping mall on the lower level made everything easy. Across the street is Walmart in case you need anything imaginable. The only place we ate was the coffee shop and the young woman there was delightful and cut up some dragon fruit we got in the market. What a beautiful example of Mexican hospitality. We were there for 7 nights. Muchas gracias!!
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This hotel was awesome. We had to book last minute and after looking at other reviews I was a bit worried. When we arrived, all desk staff spoke English. They were very friendly and kind. Our room was on the forth floor and it was gorgeous. The king was extremely comfortable. The room had everything you need and was very very clean. They have a great pool area, tennis court and hot tub area. They also have a great gym. We workout regularly and being at a hotel gym, we were very surprised with the equipment provided. This is a very safe area to walk around. There is a Starbucks and other cute restaurants and shops just down the street. Across the street is Walmart. We went there to grab alcohol and snacks, as the stuff in the mini fridge seemed a bit over priced. We stayed at this hotel for 3 night and absolutely loved it. I highly recommend it, it you are traveling through or just need a nice, safe place to stay.