Guest Reviews - Live Aqua Beach Resort Cancún
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Read What Past Guests Have Said

At Live Aqua Beach Resort Cancún, our mission is to combine genuine Mexican hospitality, superior amenities and a vibrant location to create the perfect getaway for making lasting memories with family or friends. Each time you visit our resort in Cancún, we guarantee that your experience will be personalized and unforgettable.  

We invite you to learn more about the Live Aqua Beach Resort Cancún guest experience by reading our hotel reviews. 

I love Aqua Live

Amazing place! It was my first time here and I loved it I will definitely come again next year, food and drinks is good and Jhon is our favorite server Here super nice guy! The ocean view is also incredible 100% recommend to visit.

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It gets better every time!

Originally wrote a 12,000 character review but didn't realize I can only have so many characters on Trip Advisor. I will put my full review in the extended details section.

My wife and I went on our Honeymoon to Live Aqua in October 2020 from the 4th to the 12th. Upon arrival we were greeted with open arms by Angelica and went over how things were ran at the hotel. We upgraded to the oceanfront room and were given complimentary Aqua Club bands. The room is great but didn't necessarily need the Aqua Club.

There are plenty of restaurants if you are a foodie but we enjoyed the Varenna (Italian) and MB the most. During the day Jose's grill is an absolute must between Friday and Sunday! I ate several servings a day from Jose's grill. Jesus, Chef Norvallen, and Chef Willan took care of us at dinner!

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Our favorite location Cancun

We travel to Mexico, Cabo, Puerto Vallarta and Cancun. These are the best accommodations, serving, and food we have ever had. Bruno in the Seafood restaurant made us feel at home and that all our needs were met. Danny in the Club lounge made the best Bloody Mary my husband has ever had. My massage was amazing. The beach is ideal and beautiful.

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Wedding excursion

We planned a destination wedding here, and it was absolutely phenomenal! We had 26 guests and every single one of them was blown away by how fantastic the resort was. Not only was it beautiful, but the FOOD…The food was AMAZING! We had two chefs in our group and even they were impressed. The service was fantastic as well, everyone was beyond helpful and friendly. They truly go above and beyond to make sure each and every guest is happy and has everything they need/want. There are also lots of included activities for guests who want to do more than relax by the beach or pool, as well as exciting night life options! There are tons of upgradable amenities as well, including their fantastic spa. We had a wonderful couples massage and a few of our guests booked massages and facials - highly recommended!!

All in all, the entire resort is fantastic and well worth the money! We will definitely be back.
 

- Sd0rris

LIVE AQUA IS AMAZING!

 

My wife and I would love to thank Christi and Ruddy for blessing us with there presents. We loved our room and service from the both of them. We loved everything, the accommodations, on to the food. Choose Live Aqua for a Vacation stay!

- Larry & Salome

A wedding and best relaxation

The team at live aqua seriously go above and beyond for one's comfort. Everyone is very welcoming but my biggest surprise came from 2 employees. Guadalupe grilling by the pool, and coordinator Cristy. Both of them made me feel like family, cared about and taken care of. Cristy had surprises lined up for us and we couldn't have been more happy with the results. Definitely will be coming back and recommending this place to everyone!

- Juan A

7 full days of actual paradise

Christi the wedding planner was an absolute dream. She was so welcoming and wonderful. The hotel was beautiful and so comfortable. 100% luxury the whole time. The turn down service was my favorite part! The wedding and the wedding surprises were gorgeous. All of the food and drinks were delicious #Abantowedding2022
 

- Amanda A

Wedding vow renewal

Successful and beautiful ceremony coordinated by Christy (Wedding Manager) and Morelia (Wedding specialist)  .. thank you to them both for their attention to detail, help from the beginning planning stage until the day of the ceremony! Christy is the absolute best and so nice! I couldn’t have planned this ceremony without them. I coordinated with them via email and by phone several times and they always made time for me! I recommend Live Aqua (Wedding dept) and ask for Christy / Morelia!

- Cathy D

August Wedding

We had our wedding at Live Aqua Cancun on 8/20/2022 and it was absolutely beautiful! Christy the wedding planner went above and beyond for us making sure all of our needs were taken care of. She was easily accessible through What’s App, email, and phone. Christy exceeded every expectation we had and made my dream wedding a reality! She was very personable and made sure we had all of our favorite snacks the day of the wedding while getting ready. For our rehearsal dinner they made us a surprise dessert tray which included an edible picture of us from our engagement pictures. Christy also went out of her way and had her staff make a wheelchair accessible ramp on the beach for my grandma. All of the staff were very welcoming and attentive to anything we needed. Planning a wedding can be very stressful but Christy took care of everything for us and included us every step of the way. Our wedding was truly magical and I cannot thank Christy, the wedding team, and Live Aqua Cancun enough for making our day the best day ever! We can’t wait to come back!

- Stephanie R

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